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Kwantor

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Frequently Asked Questions

General

Kwantor allows entrepreneurs and businesses to remunerate stakeholders with an innovative instrument for profit entitlements.

Yes. Kwantor requires setting up an account with a secure password and 2-factor authentication. Once an account has been created, you can start using the service immediately.

This (closed) beta-version is offered free of charge.

Demo projects

No, demo projects are not persistent. They are deleted once every three months. This follows the reset dates of the Hedera testnet. You can find more info here.


Here are the upcoming reset dates:

QuarterReset Date
Q4 2024October 31, 2024

Hourly rates

You can remunerate stakeholders based on time spent times an hourly rate. A default hourly rate can be set by the project owner and can be adjusted at any time under Project Settings.

Yes, you can adjust the default hourly rate at any time under Project Settings.

Signing process

with Advanced Electronic Signatures (AES) for legally valid digital signatures. Read more about AES here and here.

We are integrated with a certified signature provider that complies with EU regulation for e-signing, eIDAS. Read more about eIDAS here.

Yes, we use secure, encrypted connections for all document transfers and maintain a high standard of data protection.

If a party decides to reject to sign the document, the sign transaction will be aborted. All signers will be notified about this.

Please check your spam folder as sometimes emails can end up there. If you still didn't receive a confirmation email, contact our support team for assistance.

First, ask the signer to check their spam folder. If they still cannot find the email, please contact our support team.

You will receive a copy of the signed document via email for each party that has signed. Furthermore, as the initiator you will receive status updates when other signers have signed or rejected.

Yes, each party will receive a copy of their signed document and a sign transaction receipt. You as the initiator will receive a copy of these documents for each signer.

If a signer does not sign the document, their status will remain labelled Open. The document will remain available for signing for a maximum of 30 days after initiating the signing process.

No, once the signing process has started, you cannot remove a signer. Please ensure the signer list is final before starting the process.

No, the email address of a signer cannot be changed once the document has been sent for signing. Please ensure all information is accurate before initiating the signing process.

No, signers do not need to sign the document at the same time. They can sign the document at their convenience within the provided time frame.

Your signature is saved as soon as you complete it. However, if you were in the process of signing and hadn't completed it, you would need to restart the signing process. You can do this by clicking on the link again that you received by mail.

No, once the signing process has started, you cannot add more signees. Please make sure to include all necessary signees before initiating the process.

Legal status

We've invested significant time and resources into researching and creating a model contract that is sound and legally binding. However, the legal validity and applicability may vary per individual usage. For specific legal advice, you should consult with a legal expert in your jurisdiction.

Yes, electronic signatures obtained through our platform are legally binding in most countries. However, for specific legal advice, you should consult with a legal expert in your jurisdiction.

Support

You can reach our support team through the 'widget' in our webapp. We aim to respond to all queries within 24 hours.

Feedback

We love to hear your feedback. Please contact us at support to share your experience and suggestions. You can also leave feedback through the Feedback page in your project workspace, or send us a mail at. info@kwantor.com